Legal Agreement

Terms of Service

These terms govern your use of Mission Critical's AI automation services and website. Please read them carefully before using our services.

Effective Date
January 6, 2025
Last Updated
January 6, 2025

Important Notice

By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1 Acceptance of Terms

By accessing, browsing, or using the Mission Critical website ("Website") or engaging our artificial intelligence consulting services ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

  • You must be at least 18 years of age to use our services
  • You have the legal authority to enter into this agreement
  • Your use of our services is not prohibited by applicable law
  • You agree to comply with all terms and conditions outlined herein

2 Description of Services

Mission Critical provides artificial intelligence consulting services, automation solutions, and related professional services to businesses and organizations.

AI Consulting Services

  • • Strategic AI implementation planning
  • • Custom AI solution development
  • • Process automation design
  • • Performance optimization

Technical Services

  • • System integration and deployment
  • • Training and support services
  • • Ongoing maintenance and updates
  • • Performance monitoring

3 User Obligations

Your Responsibilities

As a user of our services, you agree to use them responsibly and in accordance with applicable laws and regulations.

Prohibited Uses

You may not use our services for illegal activities, to harm others, or to violate intellectual property rights.

Data Accuracy

You must provide accurate, complete, and up-to-date information when using our services.

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Compliance

You must comply with all applicable laws, regulations, and industry standards relevant to your use of our services.

4 Intellectual Property Rights

Our Rights

  • All proprietary methodologies
  • Software and algorithms
  • Documentation and materials
  • Website content and design

Your Rights

  • Your original data and content
  • Business information provided
  • Custom implementations
  • Project deliverables

5 Payment Terms

Payment Policies

All fees and charges are clearly outlined in your service agreement and are payable according to the specified terms.

Payment Due

Net 30 days from invoice date

Refund Policy

Subject to service agreement

Late Fees

1.5% per month on overdue amounts

6 Limitation of Liability

Important Limitation

To the maximum extent permitted by law, Mission Critical's total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

We disclaim liability for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Third-party actions or omissions
  • Force majeure events beyond our control

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any provisions, please contact us.